Frequently Asked Questions

Below is a list of the most common questions we receive. If your questions aren't answered here, please contact us.

What is an eBook?

Answer: Basically, an eBook is a PDF file you view with your computer. When you buy one of our eBooks, you'll download it to your computer (by clicking on a link) and save it. Then, you can read it, print it out, etc. For more information and to try a test PDF file, see our page dedicated to the topic - click here.

I purchased an eBook and cannot find my download link. How can I receive the eBooks I purchased?

The first place to check is your spam folder or bulk email folder.. Because links are sent within seconds of purchase, it is best to check there first. If you do not see it there, double check to make sure that the transaction was completed. If you paid through PayPal without using a credit card or existing PayPal funds,, it may have been processed as an eCheck. This is not a problem, but it will delay you receiving the eBook immediately, as eChecks take 4-7 business days to clear. Once it clears, then both YCMT and the customer will receive notification that funds have now been processed. At the time of clearing, your eBook links will be sent.

In addition, when you are signed into your user account before purchase, all of your e-patterns/instructions are automatically placed in the "MY LIBRARY" section. You will always have access to them and they will never expire. To access through the "My Library" area, simply log into your user account and locate the section on the left-hand side of your screen. All of your purchases will be found. Remember, you must first be logged into your account PRIOR to purchasing in order for those products to be in the library.

If you still cannot find the link, simply send your name, email address, order number, and date of purchase through our online contact form found at the top, right-hand side of each page. Please allow up to 48 hours to resend your eBooks purchased.

What are the official rules for the YouCanQuiltThis.com Launch promotional giveaway of the Janome "Marie Osmond Quilter's Companion"?

OFFICIAL RULES for the YouCanQuiltThis.com Launch promotional giveaway of the Janome "Marie Osmond Quilter's Companion"
-Promotion period begins March 19, 2009 and ends April 20, 2009.
-Winner will be announced within 7 days after the promotion closes.
-Prize: 1 Marie Osmond Quilter's Companion Machine
-Donated by: www.Janome.com
-Prize Estimated Value: $1200.00
-Odds of Winning: Depends on number of eligible entries received
-How winner is determined: Random selection from all valid entries.
-How to enter: One entry in the contest is received by taking a specified, valid action and then informing YouCanMakeThis.com by commenting on the blog at www.YouCanMakeThis.com/blog under the related blog post. Valid actions for entry include (but are not necessarily limited to):
* Signing up for the YouCanQuiltThis.com newsletter
* Answering a question posted on the blog
* Posting a blog post on a blog owned by the entrant about the promotion, the YouCanQuiltThis.com website, or
other topic specified on the YouCanMakeThis.com Blog.
* Adding a graphic to a blog or website owned by the entrant with a valid link specified as specified on the
YouCanMakeThis.com Blog.
* Other valid actions as specified on the YouCanMakeThis.com Blog during the contest period.

No purchase or fee is necessary to enter or win. Persons entering contest agree to rules and regulations of contest.

This contest is open only to U.S. residents (with U.S. shipping address), over the age of 18 and is void where prohibited by law.

If entry is ineligible, entry will be deemed invalid and another entry will be selected.

The winner, by acceptance of prize, agrees to release sponsor and donator, its promotional partner(s), and clients, together with their respective parent companies and subsidiaries from any liability, claims or actions of any kind whatsoever for injuries, damages, or losses of any kind to persons and property which may be sustained in connection with the receipt or use of prize.

Prize must be accepted as awarded. Prize is not transferable, redeemable for cash or exchangeable for any other prize. If a winner fails to redeem a prize within 7 calendar days, the winner forfeits the prize and no other prize will be awarded in its place. If a winner cannot be contacted by telephone or is disqualified, sponsor and donator reserves the right to determine an alternate winner. Sponsor and donator is not responsible for any lost, stolen, misdirected or damaged mail. Prize lost or damaged in mailing will not be replaced.

All entries become the property of YouCanMakeThis.com. YouCanMakeThis.com reserves the right to use any and all information related to the contest, including submissions provided by the contestants, for editorial, marketing and any other purpose, unless prohibited by law.

All contest participants agree to be bound by these Official Rules. YouCanMakeThis.com in its sole discretion, reserves the right to disqualify any person it finds to be tampering with the entry process, the operation of this Web site or is otherwise in violation of these rules or YouCanMakeThis.com's Terms of Use.

What are the copyright and usage restrictions for the eBooks?

Each eBook carries its own copyright and restrictions as specified by the book's author. If you need additional iinformation on copyright, contact the book's author. Each description page will also have a section where you can view the author's individual copyright policies before purchase.

Can I sell items that I make that are based on the content of the eBooks?

Usage rights regarding commercial purposes (includes selling on eBay) will be specified by the author in the eBook. Generally, however, unless clearly specified, you should assume that the material is for personal, non-commercial use. Some authors maintain angel policies, if you're still not sure, contact the author for more information. Each description page will also have a section where you can view the author's individual copyright policies before purchase.

What payment methods do you accept? How are payments processed? Is it secure?

We accept credit cards and PayPal. Payments from YouCanMakeThis.com are processed by PayPal. All online transactions occur over encrypted, SSL connections.

I forgot to save my eBook. Can you resend it to me?

We have good news! When you are logged into your user account, your purchased eBooks are automatically placed in the "my library" section of your user account. Now you will never lose a download and will always have access to any product you have purchased.

What if I think an eBook listed on your site, infringes on someone's copyright?

We really appreciate your concern for the quality of the material listed on YouCanMakeThis.com and want to assure you that we take copyright infringements seriously.

When it comes to matters of copyright infringement, it is easy to confuse who is accountable for what and what the various rights and duties are of the parties involved. All of our authors sign a content distribution agreement prior to listing their eBook with YCMT in which they warrant that the work(s) they are submitting to us are their original works and they claim full responsibility (and absolve us) for any violation of law, including copyright. We, in turn, agree to distribute their work under certain economic terms and do not maintain an exclusive right to distribute their work. Therefore, the authors maintain ownership of their work and we simply have rights for distribution. As you would expect from anyone creating something of value, nearly all of the authors include some sort of copyright statement limiting the use of their product. In turn, YCMT holds a responsibility to our authors to distribute their work and pay the author according to our terms.

There really are only three parties that have a say as to whether something is copied in such a way that it violates copyright law. They include the original copyright holder, the party accused of copying and the law. If a copyright holder feels their copyright has been violated, it is their responsibility to work with the accused to come to a resolution ? either amicably or through legal action. YCMT's position is to be fair to both the accused and the accuser and uphold whatever the agreed upon outcome is of their dispute.

When you consider all of the people developing patterns, books, eBooks, websites, physical creations, etc. in the world, you realize it would be impossible for YCMT to assess every incoming work to determine if, somewhere in the universe of creative works, there is a copyright infringement. If that were the case, we would never be able to list a single product, nor would any other content distributor, such as Amazon.com, Barnes and Noble, etc. This is why copyright law exists and also why we create double insurance for YCMT by enforcing strict terms that put the responsibility for copyright compliance on the author.

I hope this helps you understand our position. We would never want anyone to be harmed by a true copyright infringement. If an infringement claim against one of the authors on our site were proven to be valid, we would immediately sever our business relationship with them, as they would have violated our agreement. On the other hand, it is very easy to claim infringement and it would be wrong of us to turn our back on our commitment to the author until it was verified that they had copied, as resolved between the copyright holder and the author.